Life Rescue Training ("LRT"), a division of ResQ Health, Inc. ("ResQ Health," "we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or interact with us online and offline.
By using our services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please do not use our services.AA
2. InformationS We Collect
We collect different types of information in order to provide you with quality training services and a seamless experience:
Personal Information (collected when you register, purchase a course, or contact us):
Name
Address
Email address
Phone number
Payment details (only when making purchases)
Company or employer (if applicable)
Non-Personal Information (collected automatically through website interactions):
IP address
Browser type
Device information
Website usage data (e.g., pages visited, time spent on the site)
Cookies and Tracking Technologies: We use cookies to enhance user experience, analyze traffic, and improve website performance. You can manage your cookie preferences in your browser settings.
3. How We Use Your Information
We use your information for the following purposes:
To process course registrations, purchases, and payments.
To communicate important updates regarding your training and certification.
To send promotional emails, newsletters, and offers (with your consent).
To personalize your user experience and improve our website.
To comply with legal and regulatory requirements.
4. Sharing of Information
We do not sell or rent your personal information. However, we may share it in the following circumstances:
With Service Providers: Third-party vendors assisting in payment processing, customer support, email marketing, and website analytics.
For Legal Compliance: If required by law, we may disclose your information to authorities.
Corporate Transactions: If ResQ Health undergoes a merger, sale, or restructuring, your information may be transferred to a successor entity.
5. Data Security & Retention
We implement security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure. We retain your information for as long as necessary to fulfill business and legal obligations.
6. SMS, Email, & A2P Compliance
In compliance with A2P 10DLC regulations and TCPA guidelines, we:
Require explicit opt-in consent for SMS and email communications.
Provide an opt-out option (e.g., "Reply STOP to unsubscribe").
Limit promotional messages and only send relevant updates.
7. Your Rights & Choices
Depending on your location, you may have the right to:
Access the personal data we hold about you.
Correct any inaccuracies in your data.
Opt-out of marketing communications.
Request deletion of your information (subject to legal retention requirements).
To exercise these rights, contact us at info@liferescuetraining.com.
8. Third-Party Links & Services
Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies before providing any personal information.
9. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted with an updated "Effective Date." Continued use of our services signifies acceptance of these changes.
10. Contact Us
If you have questions or concerns about this Privacy Policy, contact us at: